Magellan Health
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Welcome to Magellan of Iowa's website for members of the Iowa Plan for Behavioral Health and their families, friends and providers! Magellan has been managing behavioral health services for Iowa since 1995, and we continue to proudly serve the Iowa community.

More about Magellan of Iowa.

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Helpful tips on Fraud, Waste and Abuse

Magellan is dedicated to conducting business in an ethical and legal manner.  Magellan is committed to preventing, detecting and reporting fraud, waste and abuse across various categories of health care-related fraud. 

For more information, please click on the appropriate link:

For Members

For Providers



For Providers



Updated Habilitation Review Schedule

Updated BHIS Review Schedule

Provider Enrollment Transition Resources 

Click here to find out what you can do after logging in as a Magellan Provider




By signing in to the Magellan provider Web site with your secure username and password, you can check and submit claims and much more. 

For information on submitting claims, click here

Click here to see Magellan of Iowa’s current standard rate schedule for outpatient services effective October 1, 2014. If your facility has a non-standard rate schedule or you are a Community Mental Health Center, this schedule does not apply to you.

CPT Code Changes effective January 1, 2013

Online Training

Online Training

Magellan offers online trainings for our consumers and providers. For providers, we have step-by-step user guides to help you complete various administrative online tasks, and demos of our online tools to help you navigate Magellan's Web-based applications.

Online Training


Current Articles of Interest & Upcoming Training

Community Commitment - Opening message from Dennis Petersen


Cultural Competency and Translation Resources 




In the News

CHI and CHI-C Data Requirements - As you may be aware, the state has recently decided to stop collecting the CHI and CHI-C data as part of the State Fiscal Year 2015 contracts through the Mental Health and Disabilities Services block grants.  However, please be advised that Magellan still requires the CHI and CHI-C as part of the prior-authorization process for obtaining Behavioral Health Intervention Services (BHIS) and Psychiatric Medical Institutes for Children (PMIC) services.

Reimbursement for Family Team Meetings - May 15, 2015

Youth In Transition brochure

Magellan Launches Integrated Health Home in Collaboration with State of Iowa to Improve Access to Care, Control Costs

Quick Links

Member Handbook

Provider Handbook

Provider Forms

Community Resources


Training Opportunities

Online Training

Recovery & Resiliency


Care & Treatment

Behavioral Health Benefits

Utilization Management Guidelines

Clinical Practice Guidelines

Spotlight On


Resources for Suicide Prevention

New videos for members and families: - June 19, 2015

Learn more about mental health and well-being.  

New resources available for caregivers of children with autism.

Providers: Electronic Payment Is Required Effective July 1. If you are not currently receiving payments via electronic funds transfer (EFT), please sign up as soon as possible. EFT is a fast, secure and environmentally friendly method to receive payments directly into your bank account. See our provider website for details.

Your Thoughts Matter


Do you have comments or other feedback to share about your Iowa Plan behavioral health services? We want to hear from you. Please fill out the form provided to send us your comments. Your name will be kept private. Thank you for your feedback!

Contact Information

We are available 24 hours every day.

Provider Line:

Member and Crisis Line:
Toll-free: 800-317-3738
TTY: 800-787-1730

Fraud & Abuse: 800-755-0850

For Grievances or Complaints:
1-800-638-8820 (providers)
1-800-317-3738 (members)
Or email